Privacy Policy

Privacy Policy – Semex LED TV
Effective Date: January 1, 2025

At Semex, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Semex LED TVs and related services.

When you use a Semex Smart LED TV or register your product, we may collect:

• Personal Information: Name, phone number, email (if account registration is required).
• Device Information: Model number, serial number, TV settings, and software version.
• Usage Data: App usage (e.g., YouTube, Netflix), IP address, viewing preferences.
• Support Data: Communications with our customer service team.
   

We use your data to:

• Deliver and improve product performance.
• Provide customer support and warranty services.
• Push software updates and security patches.
• Recommend content and personalize your experience.
• Comply with legal obligations.
   

We do not sell or rent your data. However, we may share limited information with:

• Trusted service providers (e.g., app partners, cloud platforms).
• Payment processors if you make purchases or subscriptions via your TV.
• Authorities, if required by law.
   

Semex LED TVs may include apps from third parties (e.g., Netflix, YouTube). Their privacy practices are separate from ours. We recommend reviewing their policies directly.

We implement physical, digital, and administrative safeguards to protect your data. Despite this, no method of transmission over the internet is 100% secure.

You may:

• Control app permissions in your TV settings.
• Request access or deletion of your personal data.
• Contact us to update or correct any inaccurate information.
   

Semex LED TVs are not intended for children under 13 without parental supervision. We do not knowingly collect data from minors.

We may revise this policy periodically. Any changes will be updated here with the new effective date.

For questions or privacy-related requests, contact us at:

📧 info@semex.in
📞 +91 90059 76660